As soon as you receive the membership confirmation email from our representative, you can start shopping all U.S store! Our team will immediately start receiving your merchandise in your stead on the virtual address we provide you with.
You can request a free quote on our website. We will calculate the parcel weight your country’s duties and custom charges and all the expenses involved. We’ll them inform you of the total charges included. There is no hidden cost in our pricing plans.
ZajEx can help arrange the return and refund to that retailer. Many U.S. merchandisers offer free return services through certain carriers, whereas, some retailers do not accept returns. Make sure to read the return policy of a store before buying from it.
Once your registration is completed, along with the address we will allot you a mailbox number too. Your shipping address will include this box number and the street address we provide you. In this way, the arrived package will have your name and mailbox number. After receiving it, we will inform you via email. Your package will also be displayed on your account.
We will charge the shipping expenses from your account the minute we process your shipping request. Kindly make sure your account have enough finances to pay for your shipping charges before making an order. We will verify funds before approving your shipment request.
You can calculate the weight either as the actual weight or the dimensional one. The former is the weight of the parcel calculated by measuring scale. Whereas, the Dimensional weight is the results of multiplying the package dimensions in inches, that is Height x Weight x Depth and then dividing by the "DIM Factor" of 139.
When the retailer does not accept the payment method you prefer, we can help you in buying the product easily.All you need to do is to provide our team with your order information or link, and they will get the items for you in your stead. We will charge the cost of the order from your account along with a negligible processing fee.
Yes, you can use our services and we can also bid on your behalf. After bidding in your stead, when you won a product or want to buy it, we will work as your representative to buy the items. Please note that buying from bidding on auction websites is risky and we are in no case responsible for any products not received from such sources.